TERMS OF USE FOR THE WEBSITE WWW.VINETKA.BG

These Terms of Use regulate the rules for using the website www.vinetka.bg and the provision of services related to the purchase and delivery of electronic vignettes and payment of "maximum toll for the day" taxes and compensatory taxes and other goods and services offered to users of the website www.vinetka.bg. All users provide consent to these Terms of Use and the applicable policies and documents of "Digital Policy Hub" JSC (referred to briefly as "DPH" JSC or the Company) when using the website. These Terms of Use are published on the website www.vinetka.bg and are considered accepted by the User when using the website.

"Digital Policy Hub" JSC ("DPH" JSC), also called "the Company", is a joint stock company with headquarters and management address in Sofia, zip code 1113, Izgrev district, "Major Yuri Gagarin" str. No. 30, building B, registered in the Commercial Register and the register of legal entities for non-profit purposes at the Registration Agency with UIC 207623030 and VAT identification number: BG207623030. The Company is the owner and administrator of the website www.vinetka.bg. Users of the website can contact "Digital Policy Hub" JSC at the above-mentioned address, by phone

+359 876 99 51 77 or at the following email address: hello@insurance.bg

"Digital Policy Hub JSC" is a partner of "Digital Smart Infrastructure" JSC ("DSI" JSC) UIC 205612035, which company is registered as a National service provider with the Road Infrastructure Agency (RIA) and has the right to carry out activities for collecting road taxes and others. "DPH" JSC carries out activities to provide opportunities for users to pay vignette taxes, compensatory taxes and "maximum toll for the day" taxes on behalf and for the account of "DSI" JSC through the website www.vinetka.bg.

I. GENERAL PROVISIONS. DEFINITIONS.

www.vinetka.bg is a website (also called an internet page) through which "DPH" JSC carries out activities to provide opportunities for users to pay vignette taxes, compensatory taxes and "maximum toll for the day" taxes on behalf and for the account of "DSI" JSC.

These Terms of Use regulate the relationships for sale, delivery and payment of products /goods and services/ between the Company as a seller and as owner of the website www.vinetka.bg and any person /referred to below as "User"/, who uses the website and/or the products (goods and services) provided through it.

"Digital Policy Hub" JSC reserves the right to periodically update and change these Terms of Use in order to reflect changes in the way the website is used or in connection with changes in applicable legislation.

II. RULES FOR USING THE WEBSITE WWW.VINETKA.BG.

Registration on the website www.vinetka.bg is not a condition for using the site. Every User has the opportunity to register on the website www.vinetka.bg by filling out the appropriate electronic application form for registration on www.vinetka.bg and expressing consent to these Terms of Use.

Every User is required to provide a valid e-mail address for correspondence and give their consent that all future correspondence between them and the Company be carried out electronically at the e-mail address they have provided.

With the exception of vignette taxes/electronic vignettes, as well as when paying "maximum toll for the day" taxes or compensatory taxes, which are state taxes for using the republican road network and VAT is not charged for them, all other prices of goods or services on the website www.vinetka.bg are final, announced in leva (BGN) with included VAT and all other taxes or fees required by law.

III. INTELLECTUAL PROPERTY RIGHTS

All elements of the site content, including design, domain, name, trademark, databases, text, drawings, graphics, sketches, industrial design and other information or elements, represent objects of intellectual property within the meaning of the Copyright and Related Rights Act, the Trademarks and Geographical Indications Act and the Industrial Design Act and are intellectual property of "Digital Policy Hub" JSC or are provided for use by "Digital Policy Hub" JSC and cannot be used by any other person.

IV. PURCHASES OF GOODS AND SERVICES

The User can make purchases using the website www.vinetka.bg by adding the desired goods and/or services to "My Cart" for purchases, following the steps indicated on the website to complete and send the corresponding order.

The minimum required data for making a purchase of an electronic vignette are: vehicle category; country of registration of the vehicle; registration number of the vehicle; validity period of the Electronic vignette; start date of validity of the Electronic vignette; email address for notification of expiring Electronic vignettes and detected violations.

The minimum required data for checking the validity of a vignette are: registration number of the road vehicle.

V. GOODS AND SERVICES WITHOUT RIGHT OF WITHDRAWAL. COMPLAINTS.

In case services are provided for which it is applicable, the Company offers Users on its own behalf and for its own account the possibility to withdraw from a used service through www.vinetka.bg and return a made payment no later than 14 (fourteen) days from the date of using the service.

The right of withdrawal from the contract does not apply in the following cases: for purchased and activated electronic vignettes, for paid "maximum toll for the day" taxes or compensatory taxes, for provision of services where the service has been provided in full and its performance has begun with the express prior consent of the user.

VI. PERSONAL DATA PROTECTION

The User agrees, by providing their personal or other data to "DPH" JSC, that their personal data will be processed by "DPH" JSC in accordance with the Privacy Policy, which is available on the website at the following address: www.vinetka.bg/privacy-policy, and with which the User declares to have familiarized themselves.

VIII. PAYMENTS

The prices of electronic vignettes, "maximum toll for the day" taxes and compensatory taxes, which are announced in the Tariff for taxes collected by the RIA, are final. In accordance with applicable legislation, these taxes do not include any taxes, duties or similar, as they represent a state tax for using the paid road network.

IX. UNFORESEEN AND FORCE MAJEURE CIRCUMSTANCES

Neither party shall be liable for non-performance of their contractual obligations if such non-performance is due to Force Majeure circumstances. A Force Majeure circumstance is an unforeseeable event beyond the control of the parties that cannot be avoided.

X. APPLICABLE LAW

These Terms of Use are in accordance with applicable Bulgarian legislation. Any disputes arising between "Digital Policy Hub" JSC and Users will be resolved by mutual agreement or if this is impossible, disputes will be resolved before competent Bulgarian courts, without violating consumer rights.

These Terms of Use are adopted by "Digital Policy Hub" JSC and come into force as of 01.08.2025.